Terms of sale

Last updated: 28 October 2026

1. Who we are and scope

These terms apply to every purchase made on hugo-durand.com between Hugo Durand, sole trader registered in France under SIRET 920 779 790 00020 (“we”, “us”), and any person buying from the store (“you”). Our full identification is in the Legal notice. Film and photography services are quoted and contracted separately and are not covered by these terms.

By placing an order you confirm that you have read these terms, the Refunds & withdrawal page and the Licence agreement, and that you accept them. You must be at least 18, or of legal age in your country, to order.

2. Products

We sell digital products only: LUTs, PowerGrades, DCTL tools, node trees, installation guides, reference or sample material and related digital files (the “Products”). Nothing is shipped. The essential characteristics of each Product (content, file formats, compatible software and versions) are shown on its product page before you order.

3. Prices, VAT and currencies

Prices are shown in euros. Where the store offers it, prices are converted for display into your local currency; the exact amount you pay, including any tax, is shown at checkout before you confirm. VAT is applied where the law requires it. Your bank may charge its own conversion or international fees, which we do not control. We may change prices at any time; the price applicable to your order is the one displayed when you place it.

4. Ordering and formation of the contract

You order by adding Products to your cart and completing checkout. Before paying you can review and correct your order. The contract is formed when we confirm your order by email. We may refuse or cancel an order in case of suspected fraud, resale by a reseller, an obvious pricing or description error, or a payment problem; any amount paid is then refunded in full.

5. Payment

Payment is due at the time of order, using the payment methods displayed at checkout. Payments are processed by Shopify Payments and other payment providers available at checkout. We do not receive or store your full card number.

6. Delivery of digital Products

Products are delivered electronically, by a download link sent to the email address you give at checkout, immediately after payment is confirmed. Please check your spam folder and keep your files in a safe place. Download links may be limited in time or in number of downloads, as stated in the delivery email; if a link has expired or does not work, contact us and we will send a new one. We are not responsible for a failed delivery caused by an incorrect email address entered at checkout, but we will help you in good faith.

7. Right of withdrawal

If you are a consumer in the European Union, you have 14 days from the day you place your order to withdraw from a distance purchase, without giving any reason. This also applies to digital Products: they are delivered immediately after payment so that you can use them right away, and this does not shorten your withdrawal period. You can withdraw at any time during the 14 days with the Withdraw from a contract function of this website. If you withdraw, we refund you and you must stop using the files and delete your copies. All details, and the model withdrawal form, are on the Refunds & withdrawal page.

8. Legal guarantee, defects and support

If you are a consumer, you benefit from the legal guarantee of conformity for digital content (Articles L.224-25-1 and following of the French Consumer Code) and, where applicable, from the legal guarantee against hidden defects (Articles 1641 and following of the French Civil Code). In short, a Product must match its description, work as expected in the software and versions stated on its product page, and be supplied with the updates needed to remain in conformity for the period required by law. If it does not, you are entitled to have it brought into conformity free of charge and, if that is not possible or not done within a reasonable time, to a price reduction or a refund. These rights cannot be excluded or limited by these terms or by any “all sales are final” wording.

For technical help or a problem with a Product, write to hello@hugo-durand.com with your order number and a description, screenshots or the software version. We aim to reply within three business days.

9. Compatibility and creative results

Our Products are made for DaVinci Resolve (and other software where stated). You are responsible for checking that your software, version, operating system and workflow match the compatibility information on the product page before buying; a free sample or preview is offered where available. Colour rendering depends on your monitor, calibration, source footage, camera, colour space and grading workflow, so the visual result on your own footage can differ from the examples on this website. Taste and creative preference are not defects.

DaVinci Resolve is a trademark of Blackmagic Design Pty Ltd. We are not affiliated with, authorised or endorsed by this company.

10. Licence and intellectual property

Products are protected by copyright and are licensed, not sold. Your rights to use them, and what you may not do, are set out in the Licence agreement, which is part of these terms. The Hugo Durand name, logo, visual identity and all website content remain our property.

11. Your responsibilities

You agree to give accurate order information, to keep your files and any account credentials secure, not to share, resell or leak the Products, and not to use the website for unlawful purposes or in a way that harms its operation (including scraping, spamming, introducing malicious code or abusing refund and payment-dispute processes).

12. Liability

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury, for fraud or gross negligence, or your statutory consumer rights. Subject to this, and to the extent the law allows, we are not liable for indirect or consequential losses (such as loss of profit, data or business opportunity) and, if you buy for professional purposes, our total liability for a Product is limited to the price you paid for it. We are not responsible for failures of third-party software, hardware, networks or services outside our control.

13. Force majeure

We are not liable for a delay or failure caused by an event beyond our reasonable control, such as an outage of a platform, hosting, payment or email provider, a cyber-attack, or a legal or governmental measure.

14. Personal data

We process your personal data as described in the Privacy policy, in accordance with the General Data Protection Regulation (GDPR) and French data protection law. See also the Cookie policy.

15. Complaints

Please send any complaint to hello@hugo-durand.com; we will answer as quickly as possible. If you live elsewhere in the European Union, the European Consumer Centre France can also help with cross-border disputes.

16. Governing law and jurisdiction

These terms are governed by French law. If you are a consumer, you keep the benefit of the mandatory consumer protection rules of your country of residence and may bring a claim before the courts of France or of your country of residence. Otherwise, the competent courts of France have jurisdiction, after an attempt at amicable resolution.

17. Changes and language

We may update these terms. The version in force on the date of your order applies to that order. These terms are provided in English and in French; if there is a discrepancy, the version in the language of your order applies. If any provision is found unenforceable, the others remain in force.

18. Contact

Hugo Durand, 8 Rue Jules Verne, 85430 Aubigny-Les Clouzeaux, France. Email: hello@hugo-durand.com.